Not Sure What’s Wrong with Your Computer? That’s OK! Most customers just notice performance issues, but aren’t sure what’s causing it. Our detailed hardware and software diagnostic process will identify the problem in no time.
Initial diagnostic fee: $39.99
1. We use your problem description to help guide our diagnostic process.
2. A Certified Technician will run a detailed hardware and software diagnostic process.
3. We will contact you within a few hours to explain what we found and what options you have for repair.
We repair any brand of desktop or laptop and are an Authorized Service Provider for Apple, Dell, HP, ASUS, Acer, Lenovo and PowerSpec.
The majority of repairs are completed in-house, resulting in quicker repairs and data security.
All Micro Center Technicians are CompTIA A+ and OEM certified.
What do I get for my diagnostic fee?
The diagnostic fee includes a comprehensive hardware and software diagnostic as well as a virus scan. This gives of Technician a comprehensive view of your computer and all areas that my be affected. We use this to focus our repair process on only the corrupted parts of your computer.
What could be wrong with my computer?
We’ve seen just about everything that can go wrong with a computer. Some common issues include cracked screens, motherboard failures, hard drive malfunction, liquid/physical damage, power issues and software/operating system corruption.
What if I’m still under manufacturer’s warranty?
Your repair could be free. As long as the failure is covered by your manufacturer’s warranty, we can provide the repair free of charge. We are an Authorized Service Provider for Apple, Dell, HP, ASUS, Acer, Lenovo, MSI and PowerSpec.
How long will it take to repair my computer?
That depends on the type of repair you’re having done. If it is a software-related repair, we will usually have the computer back to you the same day you drop it off. If your computer requires a part, we will source the part (either from our retail floor or have it shipped to our store) and complete the repair as soon as the part arrives. This can take 2-3 business days.